vTilt
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AI Chat

Most chat widgets ask who you are.
This one already knows.

vTilt chat answers from your real pages. When your team takes over, they can see what the visitor did and asked — nobody starts over.

Get Started Free→See a live dashboard

Free while in beta · No credit card

A module in the Act group — Turn it into sales.

Answers from your actual site

The chat quotes your pages — prices, policies, availability — because vTilt has read them. And it knows this visitor searched for a June family trip, so the answer fits the person asking, at the moment they hesitate. Intent has a short life; the chat gets there while it is alive.

  • Answer the policy question before checkout dies
  • Quote real prices and availability
  • Keep answers grounded in the page
harborandpine.com/checkout
Harbor & Pine
Checking dates for June? The Family Suite you looked at has free cancellation until 48 hours before check-in.
What if we need to add a night later?
You can extend after booking at the same rate, subject to availability. June 14–18 is open right now for 2 adults and 2 kids.

One inbox behind the widget

Every conversation lands in a shared inbox with the visitor’s timeline and dossier beside it. Your team sees the journey before they read the message. Nobody asks the customer to repeat themselves.

  • Reply with the journey on screen
  • See who is on the site while you type
Inbox — 2 open
M
Maya · on /checkout now
What if we need to add a night later?
AI answering
KT
kate@…
Can we bring a dog? He is small, I promise
needs human
JP
j.park@…
Thanks, booked it!
resolved

Each conversation opens with the visitor’s journey and dossier beside it.

Humans, briefed by AI

When a question needs a person, the AI hands over a brief: who this is, what they want, what is blocking them. Your teammate walks in mid-conversation and sounds like they were there all along.

  • Take over mid-conversation, fully briefed
  • Escalate the moment AI is unsure
  • Close high-intent visitors in person
Conversation — kate@…
Can we bring a dog? He is small, I promise
Let me bring in someone from the team for this one.
Handoff brief for Sam: 3rd visit this week, keeps checking June 12–15 availability, opened the pet policy page twice. High intent — pet policy is the last blocker.
Sam · Hi Kate! Small dogs are welcome in our garden rooms — I can hold June 12–15 for you while you decide.
Ask what you couldn't

Questions that used to be too expensive to ask

“How many sales is our contact form costing us?”

What an answer used to cost

You could not know. The visitors who would have asked a question just left.

With vTilt

Chat catches the question in the moment. Visitors who chat convert at a multiple of those who do not.

“What do visitors ask right before they buy?”

What an answer used to cost

A support-ticket export and an afternoon of tagging.

With vTilt

Every conversation is summarized and searchable next to the journey it happened in.

2.8×

more likely to convert

after a chat — proactive chat does ~5× reactive

Source: Forrester
29 hours

before a new lead hears back

on average — and 63% of companies never reply at all

Source: RevenueHero, 1,000 B2B companies, 2024
2.6×

higher close rate

for leads answered in 5 minutes instead of a day

Source: Optifai benchmark, 939 companies, 2026
Part of vTilt

AI Chat is one of the Act modules

Answer questions in chat, email the people who left, and ask vTilt what to fix first.

Ask AIAnswers from real behaviorEmail CampaignsEmail from real visits
The Measure modulesSee where buyers give upThe Think modulesKnow each customer

Put a chat that knows your site on every page

Install one snippet. vTilt starts learning your customers today.

Get Started Free→See a live dashboard

Free while in beta · No credit card

vTilt

See why visitors leave, answer their questions, and win them back. Turn more of your traffic into customers.

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