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Session Replay

The numbers say checkout leaks.
The replay shows you why.

Watch real sessions exactly as your visitors lived them. See Maya tap a dead "Apply code" button four times — then fix it before the next hundred visitors hit it.

Get Started Free→See a live dashboard

Free while in beta · No credit card

A module in the Measure group — See where buyers give up.

From "conversion dropped" to "here is the button"

A chart can only tell you that something broke. The replay shows you the visitor hitting it. Jump to the moment that matters, skip the idle stretches, and walk away with the fix — in minutes, not a sprint.

  • Replay any session from a person’s timeline
  • Jump straight to the checkout step
  • Skip idle time automatically
Session replay — Maya · 6m 12s · mobile
Book this room
Apply code4×
04:37 — repeated taps on an unresponsive button
▶
04:37 / 06:12

Turn it on without a privacy scramble

You can watch every session without holding data you never wanted. Names, emails, and card fields are masked in the browser before anything leaves the page.

  • Inputs masked at the source
  • Turn on replay without a privacy scramble
harborandpine.com/checkout
Guest details
Guest name
••••• •••••masked
Email
••••@•••••.commasked
Card number
•••• •••• •••• ••••masked

Masked in the browser, before anything is sent. vTilt never sees the real values.

Find the rage before the refund

Rage clicks, dead clicks, error clicks, and rereads are detected in every session and ranked by how many visitors they hit. You stop scrubbing random recordings and start at the worst problem.

  • Rank pages by rage clicks
  • Catch a dead button the day it ships
  • See the error a visitor clicked into
  • Know what hesitant visitors reread
Frustration signals — last 7 days
Rage click"Apply code" — /checkout41 sessions
Dead clickRoom photo — /rooms/paris-family-suite187 sessions
Error click"Check availability" — /offers/winter12 sessions
RereadCancellation policy — /policies96 sessions

Click any row to watch the sessions behind it.

Ten thousand sessions, watched for you

Nobody has time to watch every recording. vTilt does — each session is transcribed and read by AI, and what it learns lands on the person’s profile. That is why the chat knows Maya struggled at checkout, and why her email mentions the fix.

  • Ask "what happened in this session?"
  • What replay sees, chat and email act on
  • Roadblocks surface without watching anything
What the AI read — session transcript
00:12Lands on /rooms/paris-family-suite from a Google ad.
01:04Scrolls the photo gallery twice, pauses on the balcony shot.
02:31Opens /policies. Rereads the cancellation section.
04:37Taps "Apply code" four times. Nothing responds.
06:12Leaves at checkout without booking.
AI summary: family traveler, high intent, blocked by a broken promo-code button at checkout. Cancellation terms are a concern.
Ask what you couldn't

Questions that used to be too expensive to ask

“Why did mobile checkout drop yesterday?”

What an answer used to cost

Hours of scrubbing random recordings, hoping to stumble on a broken one.

With vTilt

Filter to mobile checkout sessions with rage clicks. Watch the three that matter.

“What is blocking visitors on the pricing page?”

What an answer used to cost

A user-testing panel and a two-week wait for the report.

With vTilt

AI reads every pricing-page session and tells you what visitors reread and where they stall.

“Did the release break anything we can’t see in logs?”

What an answer used to cost

Waiting for support tickets to arrive and hoping users bother to report it.

With vTilt

Dead clicks and error clicks spike the day it happens, ranked by how many sessions they hit.

929 / 1,000

sessions have a dead click

a click that does nothing at all

Source: Fullstory Behavioral Data Index, 2025
0.9% vs 4.1%

checkout conversion

for rage-clicking visitors vs smooth sessions

Source: Amplitude
22%

fewer lost bookings

after fixing friction found in replays

Source: Fullstory case study
Part of vTilt

Session Replay is one of the Measure modules

Track visits, watch sessions, and grade your ads. When sales drop, see exactly where and why.

Web AnalyticsFind where buyers leaveAdsKnow what paid visitors do nextIntegrationsOne snippet feeds your stack
The Think modulesKnow each customerThe Act modulesTurn it into sales

Watch your first replay today

Install one snippet. vTilt starts learning your customers today.

Get Started Free→See a live dashboard

Free while in beta · No credit card

vTilt

See why visitors leave, answer their questions, and win them back. Turn more of your traffic into customers.

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